Betarino supports multiple currencies and payment routes, but the mechanics matter more than the menu. Processing times reach 72 hours, withdrawal minimums vary by country, and bank transfers carry intermediary charges capped at EUR 16. We explain how money moves in both directions, what you will actually wait, and where costs appear.
How long withdrawals really take
The operator states that withdrawal processing may take up to 3 business days. Another section of the terms gives the same window as up to 72 hours. Either way, the clock starts when you request the payout and runs until our payment team approves it — not when the money reaches your account.
The method you used to deposit determines where the money goes. Withdrawals must return to the same route: if you funded the account by Visa, the payout goes back to that Visa card via Original Credit Transfer. Mastercard payouts use Payment Transfer. Canadian players depositing in CAD can only withdraw through EcoPayz, Interac, Instadebit or iDebit.
Large wins above €10,000 or the dollar equivalent trigger a different rule. We reserve the right to divide the total into monthly instalments, each capped at €10,000. The terms do not state how many months that might run, only that the cap applies per instalment.
The money in: deposits and turnover
Accepted methods include Visa and Mastercard credit cards, cryptocurrencies, and for Canadian accounts EcoPayz, Interac, Instadebit and iDebit. The minimum deposit varies by country; the terms state this but give no fixed figure. Crypto deposits carry their own minimum, displayed on the deposit page — amounts below that threshold cannot be processed or returned.
Before you can withdraw, deposited amounts must be played through. One section of our terms states at least three times; another states at least once. Both appear in the operator's published terms, so we present both and apply the more conservative reading: assume three times turnover is required before a withdrawal clears.
| Requirement | Detail |
|---|---|
| Supported currencies | EUR, BRL, CAD, NOK, NZD, CZK, ZAR, BGN, HRK, RON, AUD, BTC and other cryptocurrencies |
| Internal currency | Euro |
| Deposit methods | Visa, Mastercard, cryptocurrencies, EcoPayz, Interac, Instadebit, iDebit |
| Minimum deposit | Varies by country; crypto minimums shown on deposit page |
| Deposit turnover | At least 3× before withdrawal (terms also state 1×) |
What the operator charges
Most deposit and withdrawal transactions carry no fee from us. The exception is bank transfers, where intermediary banks may charge up to the equivalent of EUR 16. That fee is deducted from the amount you receive, not billed separately.
If your account sits inactive for 12 consecutive months, we charge a monthly administrative fee of €10 or the equivalent in another currency. The fee stops when you log in and resume play, or when the balance reaches zero.
Cryptocurrency sent to the wrong network address is a special case. We will only attempt recovery if the lost amount exceeds €5,000, and we charge a fee of 0.1 BTC to cover the expense. Below that threshold, the funds cannot be retrieved.
The ceilings nobody mentions until you hit one
The minimum withdrawal depends on your country of residence and the payment method. BRAND DATA records a range from EUR 50 to EUR 120. Request less than your threshold and the withdrawal will not process.
Maximum withdrawal limits exist but are not published as fixed figures. The terms state that the ceiling can be set per day, per week or per month, and that higher loyalty ranks increase the limit. Until you reach a rank with a disclosed ceiling, the actual cap remains unspecified.
If you request a refund rather than playing through a deposit, the decision takes up to 7 business days. Approved refunds are finalised within 48 hours after that decision.
Proving who you are
We reserve the right to carry out verification at your first withdrawal and at any time after that. The process may also be triggered when you deposit, or when your account closes. You will be asked for copies of your passport or national Identity Card, utility bills, and copies of any debit or credit cards used to deposit.
Additional checks depend on the circumstances. We may request a high-resolution selfie with your document held near your face, confirmation of source of funds and wealth, a phone call to your registered number, or a Skype or Zoom interview. Documents must be in the Latin or Cyrillic alphabet; if not, we reserve the right to demand video verification where you show your documents on camera.
You have 30 days from the date of our request to provide the documents. Our KYC Team reviews uploaded material within 24 hours. For refund requests specifically, we require photos of both sides of your ID, proof of address dated within the last 90 days, and a bank statement.
Gambling responsibly with your money
Deposits fund entertainment, not investment. If tracking what you spend becomes harder than it should, or if chasing losses feels urgent, those are signs the balance has tipped. Free, confidential support is available 24/7 through the National Gambling Helpline on 0808 8020 133, and at BeGambleAware.org. GamStop offers free self-exclusion across all UK-licensed sites. You must be 18 or over (18+) to deposit or play.
Access to this site is restricted to persons aged 18 and over (18+). We want your play to stay enjoyable — for free, confidential support, visit BeGambleAware.org.